Your full stack customer manager
Hi, I'm Luna.

Your full stack customer manager Hi, I'm Luna.

The first-ever AI that automates, adapts, and assists - just like a human.

Experience Luna

Ellipse Decoration

I'm Built for…
Scale >

Enabling Finance, Real Estate & Retail teams do more - with less.

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Optimizes costs and compliance without additional hires
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Speeds up customer engagement across high-touch industries
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Handles up to 10,000 concurrent calls to support peak demand

Ellipse Decoration

I'm Built to…
Automate >

Your teams focus on exceptions - while I handle the rest.

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Automates follow-ups, reminders & workflows in real time
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Delivers instant, compliant resolutions with zero wait time
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Maintains seamless context through any interruptions or shifts

Ellipse Decoration

I'm Built on…
Precision >

Voice-first AI, secure infra, and architecture that grows with demand.

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Unified AI stack combining voice and large-language models
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End-to-end encrypted cloud infra with enterprise-grade compliance
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Built to scale from dozens to thousands of live conversations

Who am I?

Luna for

Real Estate >

Identify legit enquiries, faster lead pipelines.

Real-time property status
Real-time property status
Answer queries around buying process with ease

Luna for

Banking & Finance >

No more long waits for your customers to speak with you.

Secure access to client data
Air-tight training to Luna with all company policies
User-friendly KYC via WhatsApp

Luna for

Retail >

Study customer history, higher engagement relevance

Real-time learning on Promotions
Conversational NPS and satisfaction surveys
Respond like a human, instantly

Luna for

Real Estate >

Identify legit enquiries, faster lead pipelines.

Real-time property status
Real-time property status
Answer queries around buying process with ease

Luna for

Banking & Finance >

No more long waits for your customers to speak with you.

Secure access to client data
Air-tight training to Luna with all company policies
User-friendly KYC via WhatsApp

Luna for

Retail >

Study customer history, higher engagement relevance

Real-time learning on Promotions
Conversational NPS and satisfaction surveys
Respond like a human, instantly

What Can I do?

What happens if you give me a wrong answer?

What happens if you give me a wrong answer?

What happens if you give me a wrong answer?

I'll flag the mismatch, ask clarifying questions, and guide you back on track - without missing a beat.

Want to escalate to a human agent?

Want to escalate to a human agent?

Want to escalate to a human agent?

One command and I'll hand off the conversation - with full context - to the right person, so nothing slips through the cracks.

Need a summary of our last call?

Just ask - I'll recap key discussion points, action items, and next steps in under a second.

elctric2

elctric

How do I pull up a contract or policy during a chat?

I'll fetch the exact document from your drive or knowledge base and surface the clause you need - instantly.

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Can I schedule a meeting or send a calendar invite?

Absolutely - just say, 'Book an appointment for next Tuesday at 3 PM,' and I'll coordinate calendars, send invites, and follow up.

What happens if you give me a wrong answer?

What happens if you give me a wrong answer?

What happens if you give me a wrong answer?

I'll flag the mismatch, ask clarifying questions, and guide you back on track - without missing a beat.

Need a summary of our last call?

Just ask - I'll recap key discussion points, action items, and next steps in under a second.

elctric2

elctric

Can I schedule a meeting or send a calendar invite?

Absolutely - just say, 'Book an appointment for next Tuesday at 3 PM,' and I'll coordinate calendars, send invites, and follow up.

Want to escalate to a human agent?

Want to escalate to a human agent?

Want to escalate to a human agent?

One command and I'll hand off the conversation - with full context - to the right person, so nothing slips through the cracks.

How do I pull up a contract or policy during a chat?

I'll fetch the exact document from your drive or knowledge base and surface the clause you need - instantly.

dotted1

dotted2

What happens if you give me a wrong answer?

I'll flag the mismatch, ask clarifying questions, and guide you back on track - without missing a beat.

Want to escalate to a human agent?

One command and I'll hand off the conversation - with full context - to the right person, so nothing slips through the cracks.

Need a summary of our last call?

Just ask - I'll recap key discussion points, action items, and next steps in under a second.

How do I pull up a contract or policy during a chat?

I'll fetch the exact document from your drive or knowledge base and surface the clause you need - instantly.

dotted1

dotted2

Can I schedule a meeting or send a calendar invite?

Absolutely - just say, 'Book an appointment for next Tuesday at 3 PM,' and I'll coordinate calendars, send invites, and follow up.

My superpower?

I plug right into your entire tech stack - so every chat can trigger real-time actions and syncs without a single line of custom code.

Messaging Channels

SMS

Email

Teams

Slack

WhatsApp | SMS | Email | Microsoft Teams | Slack

CRM & Helpdesk

Salesforce

HubSpot

Zendesk

Freshworks

Salesforce | HubSpot | Zendesk | ServiceNow | Zoho CRM

Automation & Workflow

Zapier

Make

Power Automate

IFTTT

Zapier | Make(Integromat) | Native APIs | IFTTT | Webhooks

Docs & Data Sources

Google Drive

SharePoint

Confluence

Notion

Google Drive | SharePoint | Dropbox | Internal Databases & Knowledge Bases

Messaging Channels

SMS

Email

Teams

Slack

WhatsApp | SMS | Email | Microsoft Teams | Slack

CRM & Helpdesk

Salesforce

HubSpot

Zendesk

Freshworks

Salesforce | HubSpot | Zendesk | ServiceNow | Zoho CRM

Automation & Workflow

Zapier

Make

Power Automate

IFTTT

Zapier | Make(Integromat) | Native APIs | IFTTT | Webhooks

Docs & Data Sources

Google Drive

SharePoint

Confluence

Notion

Google Drive | SharePoint | Dropbox | Internal Databases & Knowledge Bases

And I don't just listen. I act.

Need a follow up reminder in ten minutes? A ticket created? A lead updated?

I handle it all in real time, right from our conversation.

Hyper-Accurate
Responses

I don't just guess - I understand. My responses are context-aware, precise, and on-brand every time.

Lightning-Fast Response Times

No waiting. No hold music. All our agents are busy at the moment. I, Luna, am always available to respond in seconds.

Scales With
You

Whether it's 10 calls or 10,000, I handle it all. Effortlessly scaling with your customer demand.

Enterprise-Grade Security

Your data stays safe with me. I meet the highest standards in compliance and encryption.

Instant Memory Access

Need a policy, contact info, internal details? I can search it and answer based on it - instantly, reliably.

Hyper-Accurate
Responses

I don't just guess - I understand. My responses are context-aware, precise, and on-brand every time.

Lightning-Fast Response Times

No waiting. No hold music. All our agents are busy at the moment. I, Luna, am always available to respond in seconds.

Scales With
You

Whether it's 10 calls or 10,000, I handle it all. Effortlessly scaling with your customer demand.

Enterprise-Grade Security

Your data stays safe with me. I meet the highest standards in compliance and encryption.

Instant Memory Access

Need a policy, contact info, internal details? I can search it and answer based on it - instantly, reliably.

Hyper-Accurate
Responses

I don't just guess - I understand. My responses are context-aware, precise, and on-brand every time.

Lightning-Fast Response Times

No waiting. No hold music. All our agents are busy at the moment. I, Luna, am always available to respond in seconds.

Scales With
You

Whether it's 10 calls or 10,000, I handle it all. Effortlessly scaling with your customer demand.

Enterprise-Grade Security

Your data stays safe with me. I meet the highest standards in compliance and encryption.

Instant Memory Access

Need a policy, contact info, internal details? I can search it and answer based on it - instantly, reliably.

Hyper-Accurate
Responses

I don't just guess - I understand. My responses are context-aware, precise, and on-brand every time.

Lightning-Fast Response Times

No waiting. No hold music. All our agents are busy at the moment. I, Luna, am always available to respond in seconds.

Scales With
You

Whether it's 10 calls or 10,000, I handle it all. Effortlessly scaling with your customer demand.

Enterprise-Grade Security

Your data stays safe with me. I meet the highest standards in compliance and encryption.

Instant Memory Access

Need a policy, contact info, internal details? I can search it and answer based on it - instantly, reliably.

Hyper-Accurate
Responses

I don't just guess - I understand. My responses are context-aware, precise, and on-brand every time.

Lightning-Fast Response Times

No waiting. No hold music. All our agents are busy at the moment. I, Luna, am always available to respond in seconds.

Scales With
You

Whether it's 10 calls or 10,000, I handle it all. Effortlessly scaling with your customer demand.

Enterprise-Grade Security

Your data stays safe with me. I meet the highest standards in compliance and encryption.

Instant Memory Access

Need a policy, contact info, internal details? I can search it and answer based on it - instantly, reliably.

Hyper-Accurate
Responses

I don't just guess - I understand. My responses are context-aware, precise, and on-brand every time.

Lightning-Fast Response Times

No waiting. No hold music. All our agents are busy at the moment. I, Luna, am always available to respond in seconds.

Scales With
You

Whether it's 10 calls or 10,000, I handle it all. Effortlessly scaling with your customer demand.

Enterprise-Grade Security

Your data stays safe with me. I meet the highest standards in compliance and encryption.

Instant Memory Access

Need a policy, contact info, internal details? I can search it and answer based on it - instantly, reliably.

Insights, stories, & trends

Get in Touch ?

Reach out to me

luna@pichainlabs.com

Follow US

faqlogo

FAQs (Frequently Asked Questions)

How is Luna different from a regular chatbot or IVR?

Unlike traditional bots or phone menus (IVR) that feel robotic and rigid, Luna has real conversations. She understands context, speaks naturally, remembers past chats, and can take meaningful actions, just like a real team member.

Who is Luna for?

Luna is designed for any enterprise that needs smart, consistent conversations, with customers, partners, or internal teams. We work with businesses across real estate, finance, retail, and more.

Where can Luna talk to my customers?

Anywhere they are. Luna works over Voice (inbound and outbound), WhatsApp, and Web Chat. You can use one or all channels. It is flexible based on what suits your business.

Can Luna connect with our existing tools?

Yes. Luna integrates with your CRM, ERP, helpdesk, HRMS, or even custom systems through APIs. We work around your stack, not the other way around.

Can we host Luna on our own cloud or on-premise?

Yes. While many clients use our secure cloud, we also support private and on-prem deployments to meet specific compliance or data policies.

How long before we go live?

Typically, Luna is up and running in 7 to 15 days. It depends on the complexity of your workflows, tools, and any language training needed.

How is Luna different from a regular chatbot or IVR?

Unlike traditional bots or phone menus (IVR) that feel robotic and rigid, Luna has real conversations. She understands context, speaks naturally, remembers past chats, and can take meaningful actions, just like a real team member.

Who is Luna for?

Luna is designed for any enterprise that needs smart, consistent conversations, with customers, partners, or internal teams. We work with businesses across real estate, finance, retail, and more.

Where can Luna talk to my customers?

Anywhere they are. Luna works over Voice (inbound and outbound), WhatsApp, and Web Chat. You can use one or all channels. It is flexible based on what suits your business.

Can Luna connect with our existing tools?

Yes. Luna integrates with your CRM, ERP, helpdesk, HRMS, or even custom systems through APIs. We work around your stack, not the other way around.

Can we host Luna on our own cloud or on-premise?

Yes. While many clients use our secure cloud, we also support private and on-prem deployments to meet specific compliance or data policies.

How long before we go live?

Typically, Luna is up and running in 7 to 15 days. It depends on the complexity of your workflows, tools, and any language training needed.

How is Luna different from a regular chatbot or IVR?

Unlike traditional bots or phone menus (IVR) that feel robotic and rigid, Luna has real conversations. She understands context, speaks naturally, remembers past chats, and can take meaningful actions, just like a real team member.

Who is Luna for?

Luna is designed for any enterprise that needs smart, consistent conversations, with customers, partners, or internal teams. We work with businesses across real estate, finance, retail, and more.

Where can Luna talk to my customers?

Anywhere they are. Luna works over Voice (inbound and outbound), WhatsApp, and Web Chat. You can use one or all channels. It is flexible based on what suits your business.

Can Luna connect with our existing tools?

Yes. Luna integrates with your CRM, ERP, helpdesk, HRMS, or even custom systems through APIs. We work around your stack, not the other way around.

Can we host Luna on our own cloud or on-premise?

Yes. While many clients use our secure cloud, we also support private and on-prem deployments to meet specific compliance or data policies.

How long before we go live?

Typically, Luna is up and running in 7 to 15 days. It depends on the complexity of your workflows, tools, and any language training needed.